Townsend Polymer Services and Information uses its product and industry knowledge, proven methodologies and experienced global staff to deliver value to its clients in five basic forms:

Multiclient Report
"Industry defining analysis" Townsend has recently completed in-depth reports on plastic additives, automotive materials and systems, polyethylene, polypropylene, Metallocene, engineering thermoplastics and specialty chemicals.

Proprietary Consultation 
"Our largest product area" Townsend's proprietary consultation methodologies include global business research, competitive cost analysis, customer loyalty & satisfaction, merger & acquisition due diligence, competitive intelligence, business strategy & planning, technology assessment and opportunity analysis.

Customer Research
"In today's marketplace an excellent product is not enough." Our Customer Loyalty and Satisfaction Survey (CLASS) program is a proven method for understanding and monitoring customer satisfaction & loyalty and providing strategic insights based on expectations and perceptions.   Lead Managment services provide you an extension of your marketing & sales team.  Townsend will call each lead that you have from your website, tradeshows and other sources, to bring the best opportunities to light.

Outsourced Services
"Our most dynamic product area" This flexible outsourcing tool is used by an increasing number of global firms. Our clients benefit from priority service, discounted professional fees, fast turnaround and instant access to all our global resources.

Database Services
Townsend maintains the most extensive global database of plastics processors, the Plastic Buyer Profiles (PBP).   Telephone interviews are conducted with literally tens of thousands of plastic processors, compounders and distributors each year to profile their operations in great detail. Other services available include the Plastic Market Monthly (PMM) - the only demand side analysis of real transactional prices in the marketplace; and Supplier Market Share Reports - a demand analysis of supplier market penetration by resin, conversion process, and end-use market.